Best Western Laval-Montreal & Conference Centre

Check in process was smooth, the staff were very helpful and friendly, breakfast was quite good, the pool looked nice though I did not have time to use it. The room other than the AC not functioning was good and was clean.

1. The staff was very nice and the room was clean. When I complained that the room would be very noisy in the morning since the breakfast area was right out of the window of the room, she changed me to another room without an extra fee. And she showed me around the alternative room before I made the decision, very considerate. 2. Heater was quiet 3. Breakfast was OK.

Super clean, nice, renovated rooms. Good breakfast, fresh and items were different all 3 days we were there. Staff very helpful and friendly. In particular want to make mention of Tatiana who went above and beyond to make my family’s stay pleasant. From providing us a map and guiding us through the transit system, writing out where to get off for everywhere we wanted to see, to running towels to us at the pool for our kids when we forgot to bring them from our room - amazingly kind employee! Thank you!!

There was an upgrade made available to a room there which was wonderful.

The king suite was very clean and spacious. The hotel staff was very friendly. When we arrived at the hotel, the pool was closed but the receptionist at the front desk kept it open for longer so that our family could go for a swim. We had the entire pool to ourselves!